With headquarters in Melbourne, the SecureWorx Service Platform (SSP) brings together dedicated response management, engineering and real-time monitoring and alerting to support our customers’ security and infrastructure environments. When you need assistance or advice, talk to our experts.
Personal, responsive, collaborative
Threats are ever present and we provide the people, processes, technologies and personalised service needed to ensure a reliable and secure cloud solution.
Tailored customer support
For some of our customers, the cloud allows for a true “IT self-service” capability. For others, a DIY cloud capability is not the best fit. We work your way — happily facilitating direct access through our tools or backing you up with strong, hands-on account management to enforce compliance, proactively manage issues, quickly respond to requests and propose new and innovative approaches for reducing business costs and increasing the quality of service.
We deliver:
Enterprise grade monitoring and alerting
We provide extensive visibility of our cloud infrastructure.
SecureWorx operates a centralised monitoring and alerting platform to manage all of our cloud services. The solution provides a granular view of all aspects of the cloud environment including the underlying cloud infrastructure, operating system, database and application layer. Customers can use the platform for self-management, governance and fault management, regardless of the level of management SecureWorx provides (IaaS, PaaS etc).